# OVHcloud: [SBG3][Dedicated Servers] - Rack S346A09 Incident Notification

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-09 10:03 UTC
- Resolved: 2026-10-10 20:04 UTC (lasted 34 h 1 min)
- Components: SBG, Dedicated Servers || Global Infrastructure - SBG
- Official update: https://stspg.io/356kd4v4pj5c

## Updates from OVHcloud

### resolved, 2026-10-10 20:04 UTC

We are pleased to inform you that the incident affecting our Dedicated Servers offering on rack S346A09 has been resolved. Start time : 09/10/2026 09:37 UTC End time : 09/10/2026 13:37 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-10-09 10:03 UTC

We are currently investigating an incident affecting our Dedicated Servers offering, which is causing temporary availability issue in Rack S346A09. Here are some supplementary details : Start time : 09/10/2026 09:30 UTC Impacted Service(s) : Some servers in Rack S346A09 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located in the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.