# OVHcloud: [GRA6][Virtual Private Servers] - VPS incident notification

> OVHcloud reports that backup and image management features for Virtual Private Servers were unstable in the GRA6 region, affecting GRA, EU-WEST-GRA, operating system, and additional services components. The incident is resolved. It lasted about 1 hour 9 minutes, from 15:26 UTC to 18:35 UTC.

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-05 17:28 UTC
- Resolved: 2026-11-05 18:43 UTC (lasted 1 h 14 min)
- Components: GRA, EU-WEST-GRA, Virtual Private Servers || Operating System - GRA, Virtual Private Servers || Additional services - EU-WEST-GRA
- Official update: https://stspg.io/qw62z3fvrf0x

## Updates from OVHcloud

### resolved, 2026-11-05 18:43 UTC

We would like to inform you that the incident affecting our Virtual Private Servers offering has now been resolved. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC End time : 05/11/2026 18:35 UTC Impacted Service(s) : Backup and image management features were temporarily unstable in the GRA6 region. Customers Impact : Customers may have experienced errors or delays when creating, restoring or managing their VPS backups and images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.

### investigating, 2026-11-05 17:30 UTC

We are currently experiencing an incident affecting our Virtual Private Servers offering, which is causing temporary instability issues in the GRA6 region. Please find the details of this incident below : Start time : 05/11/2026 15:26 UTC Impacted Service(s) : Backup and image management features are temporarily unstable in the GRA6 region. Customers Impact : Customers may experience errors or delays when creating, restoring or managing their VPS backups and images. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.