# OVHcloud: [SBG6/8][Virtual Private Servers] - VPS Incident Notification

> Some Virtual Private Servers in the SBG5, SBG6 and SBG8 regions were unreachable. OVHcloud reports that the incident is resolved. It lasted from 17:55 UTC to 19:30 UTC.

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-01 18:38 UTC
- Resolved: 2026-11-01 19:43 UTC (lasted 1 h 5 min)
- Components: SBG, Virtual Private Servers || Global Infrastructure - SBG
- Official update: https://stspg.io/hb93lfqy2tql

## Updates from OVHcloud

### resolved, 2026-11-01 19:43 UTC

We are pleased to inform you that the incident affecting our VPS offering has been resolved. Start time : 01/11/2026 17:55 UTC End time : 01/11/2026 19:30 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-01 19:42 UTC

We are pleased to inform you that the incident affecting our VPS offering has been resolved. Start time : 01/11/2026 17:55 UTC End time : 01/11/2026 19:30 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-01 18:51 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VPS offering in the specific SBG5 region. Here are some supplementary details : Start time : 01/11/2026 17: 55 UTC Impacted Service(s) : Some VPS in the SBG6/8 regions are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access their VPS located in the specified regions. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-01 18:39 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VPS offering in the specific SBG5 region. Here are some supplementary details : Start time : 01/11/2026 17: 55 UTC Impacted Service(s) : Some VPS in the SBG5 region are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access their VPS located in the specified region. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.