# OVHcloud: [GRA2][Dedicated Servers] - Rack G267A01 incident notification

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-25 10:00 UTC
- Resolved: 2026-10-25 11:02 UTC (lasted 1 h 2 min)
- Components: GRA, Dedicated Servers || Global Infrastructure - GRA
- Official update: https://stspg.io/x9q61r250wxn

## Updates from OVHcloud

### resolved, 2026-10-25 11:02 UTC

We would like to inform you that the incident affecting our Dedicated Servers offering has now been resolved. Please find the details of this incident below : Start time : 25/10/2026 09:53 UTC End time : 25/10/2026 11:00 UTC Impacted Service(s) : All servers in the rack G267A01 were temporarily unavailable. Customers Impact : Customers were temporarily unable to access their servers located on the specified rack. Root Cause : This incident was caused by an electrical equipment issue. We thank you for your understanding and patience throughout this incident.

### identified, 2026-10-25 10:35 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering in the rack G267A01. The root cause has been identified. Please find the details of this incident below : Start time : 25/10/2026 09:53 UTC Impacted Service(s) : All servers in the rack G267A01 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Root Cause : This incident is caused by an electrical equipment issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

### investigating, 2026-10-25 10:00 UTC

We are currently experiencing an incident affecting our Dedicated Servers offering, which is causing temporary availability issues in the rack G267A01. Please find the details of this incident below : Start time : 25/10/2026 09:53 UTC Impacted Service(s) : All servers in the rack G267A01 are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their servers located on the specified rack. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your