# OVHcloud: [SBG8][Virtual Private Servers] - VPS Incident Notification

> Some Virtual Private Servers in the SBG8 region were temporarily unreachable. The incident affected some VPS in the SBG region. OVHcloud identified a network equipment issue as the cause. OVHcloud resolved the incident. The incident started at 17:55 UTC and ended at 19:54 UTC.

- Provider: [OVHcloud](https://outages.cc/ovhcloud.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-01 19:49 UTC
- Resolved: 2026-11-01 20:06 UTC (lasted 18 min)
- Components: SBG, Virtual Private Servers || Global Infrastructure - SBG
- Official update: https://stspg.io/zzd27ycxzwk7

## Updates from OVHcloud

### resolved, 2026-11-01 20:06 UTC

We are pleased to inform you that the incident affecting our VPS offering has been resolved. Start time : 01/11/2026 17:55 UTC End time : 01/11/2026 19:54 UTC Root Cause : This incident was caused by a network equipment issue. We apologize for any inconvenience caused and appreciate your understanding.

### identified, 2026-11-01 19:51 UTC

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our VPS offering in the specific SBG8 region. Here are some supplementary details : Start time : 01/11/2026 17:55 UTC Impacted Service(s) : Some VPS in the SBG8 region are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access their VPS located in the specified region. Root Cause : This incident is caused by a network equipment issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.