# Paddle: Issue affecting metrics and reporting in the seller dashboard

- Provider: [Paddle](https://outages.cc/paddle.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-21 20:04 UTC
- Resolved: 2026-10-22 00:09 UTC (lasted 4 h 5 min)
- Official update: https://paddlestatus.com

## Updates from Paddle

### resolved, 2026-10-22 00:09 UTC

The incident affecting metrics and reporting in the seller dashboard has been fully resolved. All services are now operating normally. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [sellers@paddle.com](mailto:sellers@paddle.com).

### identified, 2026-10-21 20:04 UTC

We have identified the issue affecting metrics and reporting in the seller dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at sellers@paddle.com.