# PagerDuty: Event Processing, Notification, and Platform Functionality Issues

- Provider: [PagerDuty](https://outages.cc/pagerduty.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-27 01:22 UTC
- Resolved: 2026-09-27 01:36 UTC (lasted 14 min)
- Components: Events API (US), Incident Workflows (US), SMS (US), Voice (US), Email (US), Push (US), Responder Requests (US), Web Application (US), REST API (US)
- Official update: https://status.pagerduty.com/posts/details/PQXZ6ZU

## Updates from PagerDuty

### resolved, 2026-09-27 01:36 UTC

We have resolved an incident where PagerDuty customers in the US service region may have experienced delayed event ingestion and notifications. Performance has recovered across impacted services, including incident creation, alert attachments, web UI, Ops Console, email fan-out, and incident...

### investigating, 2026-09-27 01:22 UTC

We are investigating an incident where all PagerDuty customers in the US service region may have experienced delayed event ingestion and notifications. Impacted customers may have encountered errors in incident creation, alert attachment, acknowledgements, the web UI, Ops Console, email fan-out,...