# PagerDuty: Issue Identified - Incident Workflows experiencing delays

- Provider: [PagerDuty](https://outages.cc/pagerduty.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-25 13:39 UTC
- Resolved: 2026-09-25 14:57 UTC (lasted 1 h 18 min)
- Components: Incident Workflows (US), Incident Workflows (EU)
- Official update: https://status.pagerduty.com/posts/details/PC3716Q

## Updates from PagerDuty

### resolved, 2026-09-25 14:57 UTC

We have resolved an incident where customers in all Service Regions were experiencing issues with Incident Workflows. Impacted customers may have seen delays with a run Javascript action in Incident Workflows that could have caused delays with workflow related notifications. Event ingestion and...

### investigating, 2026-09-25 14:38 UTC

We are monitoring improvement in an incident where PagerDuty customers in all Service Regions were experiencing issues with Incident Workflows. Impacted customers may have seen delays with a run Javascript action in Incident Workflows that could cause delays with workflow related notifications.</...

### detected, 2026-09-25 14:08 UTC

We continue to investigate an incident where PagerDuty customers in all Service Regions are experiencing issues with Incident Workflows. Impacted customers may see delays with a run Javascript action in Incident Workflows that can cause delays with workflow related notifications. Event...

### investigating, 2026-09-25 13:39 UTC

We are investigating an incident where PagerDuty customers in all Service Regions are experiencing issues with delays in Incident Workflows. Impacted customers may see delays with a run Javascript action in Incident Workflows. Event ingestion and incident notification delivery are not affected....
