# PagerDuty: Issue Identified - Notification message

- Provider: [PagerDuty](https://outages.cc/pagerduty.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-16 07:59 UTC
- Resolved: 2026-09-16 08:11 UTC (lasted 12 min)
- Components: Web Application (US), Web Application (EU)
- Official update: https://status.pagerduty.com/posts/details/P7BJ005

## Updates from PagerDuty

### resolved, 2026-09-16 08:11 UTC

We have identified and resolved an incident where PagerDuty customers in both the EU and US service regions experienced an incorrect message popup being displayed upon login to their account regarding paused notifications. The popup message has been removed. The incident is now resolved, and...

### investigating, 2026-09-16 07:59 UTC

We are investigating an incident where PagerDuty customers in all Service Regions are experiencing a notice upon login regarding notifications. Impacted customers may see a notice in the web UI upon login declaring "Your notifications are paused". This message is not correct and notifications are...