# PagerDuty: Issue Resolved - Delays Across the PagerDuty Platform

- Provider: [PagerDuty](https://outages.cc/pagerduty.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-19 21:38 UTC
- Resolved: 2026-10-19 23:24 UTC (lasted 1 h 46 min)
- Components: SMS (US), Voice (US), Push (US), Email (US), Incident Workflows (US), Slack (US), Microsoft Teams (US), External Status Page (US), Business Services and Status Dashboard (US), Web Application (US), Incident Timeline and Alert Logs (US), Mobile Application (US), Webhooks (US), PagerDuty Advance (US)
- Official update: https://status.pagerduty.com/posts/details/PX0PUSQ

## Updates from PagerDuty

### resolved, 2026-10-19 23:24 UTC

We have resolved an incident where all PagerDuty customers in the US service region experienced issues with delays across the PagerDuty platform. Event ingestion was not affected. The incident is now resolved, and there is no ongoing impact to customers. Please reach out to support@pagerduty.com...

### investigating, 2026-10-19 23:15 UTC

Most PagerDuty services have recovered following the fix we deployed. The remaining delays affect Business Service impact data and Automated Status Page posts for some customers, and we are continuing to monitor as these improve. Event ingestion is not affected. Our next update will be within 15...

### investigating, 2026-10-19 23:03 UTC

We are continuing to monitor improvement in an incident with delays across the PagerDuty platform. We have deployed a fix, and most services have recovered. Business Service impact data and Automated Status Page posts may still be delayed for some customers, and we expect these to continue to...

### investigating, 2026-10-19 22:44 UTC

A fix has been deployed and we are seeing continued improvement across the PagerDuty platform. We are monitoring as systems recover. Event ingestion remains unaffected. Our next update will be within 15 minutes.

### investigating, 2026-10-19 22:32 UTC

We are continuing to monitor improvement in an incident with delays across the PagerDuty platform. We have deployed a fix, and we expect systems to continue to improve. Event ingestion is not affected. We will provide an update within the next 15 minutes.

### investigating, 2026-10-19 22:21 UTC

We are monitoring improvement in an incident with delays across the PagerDuty platform. We have deployed a fix, and we expect systems to continue to improve. Event ingestion is not affected. We will provide an update within the next 15 minutes.

### investigating, 2026-10-19 22:16 UTC

We are investigating an incident where all PagerDuty customers in the US Service Region are experiencing delays across the platform, including incident notifications, webhook deliveries, and Incident Workflows. We have identified the root cause and are working on a remediation for the incident....

### detected, 2026-10-19 21:38 UTC

We are investigating an issue affecting notification delivery in PagerDuty. We will provide details and recommended actions within 15 minutes.