# Pinecone: [Serverless][AWS][eu-west-1] 5xx on read requests

- Provider: [Pinecone](https://outages.cc/pinecone.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-22 23:34 UTC
- Resolved: 2026-09-23 00:32 UTC (lasted 58 min)
- Components: AWS eu-west-1, Serverless Indexes - AWS eu-west-1
- Official update: https://stspg.io/rdmz12htk7wq

## Updates from Pinecone

### resolved, 2026-09-23 00:32 UTC

This incident has been resolved.

### monitoring, 2026-09-23 00:05 UTC

We have mitigated the errors and are monitoring to ensure there is no reoccurrence.

### identified, 2026-09-22 23:34 UTC

The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.