# Pinecone: [Serverless][AWS][us-west-2] 5xx errors on the readpath

- Provider: [Pinecone](https://outages.cc/pinecone.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-17 05:37 UTC
- Resolved: 2026-09-17 16:44 UTC (lasted 11 h 7 min)
- Components: AWS us-west-2, Serverless Indexes - AWS us-west-2
- Official update: https://stspg.io/rlkqfv38zkbb

## Updates from Pinecone

### resolved, 2026-09-17 16:44 UTC

This incident has been resolved.

### monitoring, 2026-09-17 06:14 UTC

We are recovering and are monitoring to ensure no further errors occur.

### investigating, 2026-09-17 05:37 UTC

We have identified the issue and we are in the process of mitigating.