# Plaid: Elevated Item add errors

- Provider: [Plaid](https://outages.cc/plaid.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-15 16:31 UTC
- Resolved: 2026-09-15 18:45 UTC (lasted 2 h 13 min)
- Official update: https://status.plaid.com

## Updates from Plaid

### resolved, 2026-09-15 18:45 UTC

This incident has been resolved.

### monitoring, 2026-09-15 18:36 UTC

This issue has been mitigated. We are closely monitoring our systems as we recover.

### identified, 2026-09-15 18:26 UTC

We have identified the root cause of the issue and are actively working to mitigate the impact.

### investigating, 2026-09-15 16:31 UTC

We are currently experiencing elevated error rates for Item adds. We are actively investigating and working to mitigate this issue.