# PlanetScale: Problems with Vitess connectivity and credential changes

- Provider: [PlanetScale](https://outages.cc/planetscale.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-26 21:53 UTC
- Resolved: 2026-10-26 23:31 UTC (lasted 1 h 38 min)
- Official update: https://www.planetscalestatus.com

## Updates from PlanetScale

### resolved, 2026-10-26 23:31 UTC

We've observed service restored and successful credential changes across PlanetScale's environments.

### monitoring, 2026-10-26 22:13 UTC

We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

### investigating, 2026-10-26 21:53 UTC

We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.
