# Pulumi: Neo Outage

- Provider: [Pulumi](https://outages.cc/pulumi.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-11 18:02 UTC
- Resolved: 2026-09-12 00:19 UTC (lasted 6 h 18 min)
- Components: Pulumi Neo
- Official update: https://stspg.io/032b37bll728

## Updates from Pulumi

### resolved, 2026-09-12 00:19 UTC

This incident has been resolved.

### monitoring, 2026-09-12 00:19 UTC

Switching models has stabilized Neo inference calls

### monitoring, 2026-09-11 18:41 UTC

We have switched model versions and are continuing to monitor

### monitoring, 2026-09-11 18:02 UTC

We are currently experiencing a high rate of upstream errors for Neo inference calls.