# Runway: Kling video generations failing or delayed

> Kling video generations fail or take much longer than usual in the Runway App and Backend. The affected models are Kling 4.0, Kling 3.0 and Kling O3. Runway has identified an issue with its upstream provider and works on a fix. Runway recommends that you use a different video model until then.

- Provider: [Runway](https://outages.cc/runway.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-02 16:53 UTC
- Components: App, Backend
- Official update: https://stspg.io/7cfvdgrytjpx

## Updates from Runway

### identified, 2026-11-02 17:39 UTC

Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but we don't expect normal performance yet. Until then, we recommend using a different video model. Generations that are still pending may complete late or fail.

### investigating, 2026-11-02 17:18 UTC

We're seeing degraded performance for Kling 4.0 and 3.0 tasks.