# Runway: We've identified a problem and are working on a fix

- Provider: [Runway](https://outages.cc/runway.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-30 19:16 UTC
- Resolved: 2026-10-30 19:56 UTC (lasted 40 min)
- Components: App, Backend, Public API
- Official update: https://stspg.io/q1cmcpzd7995

## Updates from Runway

### resolved, 2026-10-30 19:56 UTC

This incident has been resolved.

### monitoring, 2026-10-30 19:21 UTC

We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

### investigating, 2026-10-30 19:16 UTC

We have identified the root cause of the problem and are working towards a solution to restore the service for all users.