# Runway: Magnific upscalers unavailable

- Provider: [Runway](https://outages.cc/runway.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-24 09:15 UTC
- Resolved: 2026-10-24 13:29 UTC (lasted 4 h 14 min)
- Components: App, Backend, Public API
- Official update: https://stspg.io/nkbj5rr52y9s

## Updates from Runway

### resolved, 2026-10-24 13:29 UTC

This incident has been resolved. Magnific upscaling is working normally again

### monitoring, 2026-10-24 12:21 UTC

We've applied a fix and Magnific upscaling is working again. We're monitoring to make sure everything stays stable

### investigating, 2026-10-24 09:15 UTC

Magnific upscaling is currently failing. We've identified the cause and are working with our provider to restore service
