# Scaleway: [Generative API] - [global] - GLM-5.3 timeouts

> GLM-5.3 requests on the Scaleway Generative API time out. The problem affects all regions in France, the Netherlands, Poland, and Italy, including Elements AZ components. Scaleway reports that it put a fix in place and now monitors the result.

- Provider: [Scaleway](https://outages.cc/scaleway.md)
- Type: Incident
- State: monitoring
- Worst impact: Degraded performance
- Started: 2026-10-20 15:31 UTC
- Components: fr-par-1, fr-par-2, fr-par-3, nl-ams-1, nl-ams-2, nl-ams-3, pl-waw-1, pl-waw-2, pl-waw-3, it-mil-1, it-mil-2, it-mil-3, Generative API, Elements - AZ - fr-par-1, Elements - AZ - fr-par-2, Elements - AZ - fr-par-3, Elements - AZ - nl-ams-1, Elements - AZ - nl-ams-2, Elements - AZ - nl-ams-3, Elements - AZ - pl-waw-1, Elements - AZ - pl-waw-2, Elements - AZ - pl-waw-3, Elements - AZ - it-mil-1, Elements - AZ - it-mil-2, Elements - AZ - it-mil-3, Elements - Products - Generative API
- Official update: https://stspg.io/77bwk7d9r2rb

## Updates from Scaleway

### monitoring, 2026-11-01 17:18 UTC

A fix has been implemented and we are monitoring the results.