# Scaleway: [WEBHOSTING] - PF-13  issue

- Provider: [Scaleway](https://outages.cc/scaleway.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-28 18:39 UTC
- Resolved: 2026-10-29 14:13 UTC (lasted 19 h 35 min)
- Components: Web Hosting, Elements - Products - Web Hosting
- Official update: https://stspg.io/wg0250jm1wbt

## Updates from Scaleway

### resolved, 2026-10-29 14:13 UTC

This incident has been resolved.

### investigating, 2026-10-28 18:39 UTC

Customers on pf-13 may currently experience database connection issues. As a result, CMS applications like WordPress might be unavailable and display database connection errors. Our team is now investigating.