# Scaleway: [Generative APIs] - GLM-5.3 model unavailability

- Provider: [Scaleway](https://outages.cc/scaleway.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-27 11:03 UTC
- Resolved: 2026-10-29 10:49 UTC (lasted 47 h 46 min)
- Components: Generative API, Elements - Products - Generative API
- Official update: https://stspg.io/vf40lfh3tcxk

## Updates from Scaleway

### resolved, 2026-10-29 10:49 UTC

This incident has been resolved.

### investigating, 2026-10-27 11:03 UTC

[10:06] Requests on model had experienced elevated timeouts. [10:15] Model has been unavailable [10:50] Fix has been applied