# Scaleway: [Dedibox] - [DC5] - Rack D38 of room 1 lost connectivity

- Provider: [Scaleway](https://outages.cc/scaleway.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-12 16:46 UTC
- Resolved: 2026-10-13 12:40 UTC (lasted 19 h 54 min)
- Components: Dedibox, DC5, Dedibox - Datacenters - DC5, Dedibox - Products - Dedibox
- Official update: https://stspg.io/m0x5jt5s8f3t

## Updates from Scaleway

### resolved, 2026-10-13 12:40 UTC

This incident has been resolved.

### investigating, 2026-10-12 16:46 UTC

We are currently experiencing a network incident affecting a switch in DC5, which is currently unreachable. Our technical team is investigating the situation and working on the required recovery actions.