# Segment: Issue with Engage UI

- Provider: [Segment](https://outages.cc/segment.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-03 18:30 UTC
- Resolved: 2026-09-03 22:41 UTC (lasted 4 h 11 min)
- Components: Web Interface (US), Engage (US), Web Interface - Web Interface (US), Engage - Engage (US)
- Official update: https://stspg.io/8q4vs0j2vjd0

## Updates from Segment

### resolved, 2026-09-03 22:41 UTC

This incident has been resolved.

### monitoring, 2026-09-03 20:26 UTC

A fix has been applied and the Engage UI experience should be fully functional. We are continuing to monitor results.

### identified, 2026-09-03 19:34 UTC

We are continuing to take urgent action to fix this issue.

### identified, 2026-09-03 18:56 UTC

We are continuing to take urgent action to fix this issue.

### identified, 2026-09-03 18:30 UTC

We are continuing to take urgent action to fix this issue.

### identified, 2026-09-03 18:06 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-09-03 17:53 UTC

We have identified an issue affecting the page load of Engage UI including Audiences and Journeys.