# Segment: Delays to Realtime Audiences and Journeys

> Segment Engage Realtime Audiences and Journeys in the US had delays. The incident is resolved. It lasted about 2 hours and 8 minutes.

- Provider: [Segment](https://outages.cc/segment.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 20:17 UTC
- Resolved: 2026-11-04 22:25 UTC (lasted 2 h 8 min)
- Components: Engage (US), Journeys (US), Engage - Engage (US), Engage - Journeys (US)
- Official update: https://stspg.io/gmdxrjnwrj4f

## Updates from Segment

### resolved, 2026-11-04 22:25 UTC

This incident has been resolved.

### monitoring, 2026-11-04 21:30 UTC

A fix has been deployed and we are seeing delays decrease. We are continuing to monitor and will post another update as we monitor towards resolution.

### identified, 2026-11-04 21:06 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-11-04 20:33 UTC

The issue has been identified and a fix is being implemented.

### investigating, 2026-11-04 20:18 UTC

The team is currently investigating an issue causing delay to Engage Realtime Audiences and Journeys.