# SendGrid: Elevated 500 Errors Affecting Programmable Voice API

- Provider: [SendGrid](https://outages.cc/sendgrid.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-10-28 00:58 UTC
- Resolved: 2026-10-28 00:58 UTC (lasted 1 min)
- Components: Voice REST API US1, PROGRAMMABLE VOICE US1 - Voice REST API US1
- Official update: https://stspg.io/gdc9yt1tdglc

## Updates from SendGrid

### resolved, 2026-10-28 00:58 UTC

Twilio Programmable Voice API was degraded for 53 seconds between 2:08:42 to 2:09:35 pm PDT on Tues, Oct. 27. During this period of time, customers may have received 500 errors in response to their API requests. The issue has now been resolved.