# SendGrid: SMS Delivery Delays from Twilio to Lycamobile United Kingdom

> SendGrid reports SMS delivery delays to Lycamobile United Kingdom subscribers on the Europe SMS and carrier network components. SendGrid later reported a recovery and monitored stability. SendGrid reports that this incident is resolved. The incident lasted about 2 hours and 40 minutes.

- Provider: [SendGrid](https://outages.cc/sendgrid.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-03 03:07 UTC
- Resolved: 2026-11-03 05:47 UTC (lasted 2 h 40 min)
- Components: SMS, Europe, CARRIER NETWORK - SMS, Europe
- Official update: https://stspg.io/thzcgl3nx9w7

## Updates from SendGrid

### resolved, 2026-11-03 05:47 UTC

The incident has been resolved and SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom is operating normally.

### monitoring, 2026-11-03 03:48 UTC

We have observed a recovery in SMS delivery from Twilio to Lycamobile network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-03 03:24 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-03 03:21 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### identified, 2026-11-03 03:15 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-03 03:09 UTC

Twilio customers may be experiencing SMS delivery delays from Twilio to Lycamobile network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.