# SendGrid: Voice Call Failures from Twilio Phone Numbers to Digi.Mobil Romania

> SendGrid reports voice call failures from Twilio phone numbers to Digi.Mobil subscribers in Romania. The failures affect the Voice and Carrier Network Voice components in Europe. SendGrid identified the cause and continues to work on a fix.

- Provider: [SendGrid](https://outages.cc/sendgrid.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-10-26 13:09 UTC
- Components: Voice, Europe, CARRIER NETWORK - Voice, Europe
- Official update: https://stspg.io/pb0q4qwl07bw

## Updates from SendGrid

### identified, 2026-11-01 21:48 UTC

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Digi.Mobil network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. Additionally the timeframe where we are observing call failures is every Tuesday-Friday, 06:00 UTC to 14:00 UTC. We will provide another update in 24 hours or as soon as more information becomes available.

### identified, 2026-11-01 17:18 UTC

Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
