# SendGrid: SMS Delivery Delays and Failures from Twilio Alphanumeric Sender Type to T-Mobile Austria

> SendGrid reports SMS delivery delays and failures for messages from Twilio Alphanumeric Sender Type to T-Mobile subscribers in Austria. The affected components are SMS, Europe and CARRIER NETWORK - SMS, Europe. SendGrid identified the cause and is working to resolve the issue.

- Provider: [SendGrid](https://outages.cc/sendgrid.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-02 15:32 UTC
- Components: SMS, Europe, CARRIER NETWORK - SMS, Europe
- Official update: https://stspg.io/621rny5hlv69

## Updates from SendGrid

### identified, 2026-11-02 17:18 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-02 15:42 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender Type to T-Mobile network subscribers in Austria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-02 15:33 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio Alphanumeric Sender IDs to T-Mobile network subscribers in Austria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.