# SendGrid: MMS Delivery Receipt Delays from a Subset of Twilio Long Codes to GCI Communication United States

> SendGrid reports MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication subscribers in the United States. The affected components are MMS Long Code, North America. SendGrid identified the cause and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed.

- Provider: [SendGrid](https://outages.cc/sendgrid.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 04:46 UTC
- Components: MMS Long Code, North America, CARRIER NETWORK - MMS Long Code, North America, ZIPWHIP MESSAGING - MMS Long Code, North America
- Official update: https://stspg.io/njsj6nqlmmq0

## Updates from SendGrid

### identified, 2026-11-03 05:51 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-11-03 04:51 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-03 04:48 UTC

Twilio customers may be experiencing MMS delivery receipt delays from a subset of Twilio Long Codes to GCI Communication network subscribers in the United States. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.