# Sentry: Span & Transaction ingestion delayed in DE

- Provider: [Sentry](https://outages.cc/sentry.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-08-13 17:47 UTC
- Resolved: 2026-08-13 22:27 UTC (lasted 4 h 40 min)
- Components: US Ingestion - US Span Ingestion, Alerting - US Transactions Alerting, Alerting - US Spans Alerting
- Official update: https://stspg.io/3dh3m2pvx8f2

## Updates from Sentry

### resolved, 2026-08-13 22:27 UTC

All backlogs have been processed.

### monitoring, 2026-08-13 22:13 UTC

We continue to make progress on the spans backlog with an estimated completion time of 15 minutes.

### monitoring, 2026-08-13 21:22 UTC

We're continuing to make progress on the span ingestion backlog in US.

### monitoring, 2026-08-13 20:32 UTC

We've recovered all ingestion latency in DE. In US, errors have processed their backlog and we continue to make progress on spans in US.

### monitoring, 2026-08-13 19:53 UTC

The problematic change has been reverted and we're processing backlogs.

### monitoring, 2026-08-13 19:34 UTC

The problematic change has been reverted and we're processing backlogs.

### identified, 2026-08-13 18:35 UTC

We've identified the source of latency and are reverting that change.

### investigating, 2026-08-13 18:07 UTC

We are currently investigating ingestion delays for spans, transactions and alerts in DE and US

### investigating, 2026-08-13 17:59 UTC

We are currently investigating ingestion delays for spans and transactions in DE and US

### investigating, 2026-08-13 17:47 UTC

We are currently investigating ingestion delays for spans and transactions in DE