# Sinch: Delivery Issue Bolivia - Entel

> Sinch reports an SMS delivery issue in Bolivia on the Entel network. The problem affects SMS - LATAM and External Connectivity - SMS - LATAM. Sinch is still investigating the issue.

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: investigating
- Worst impact: Degraded performance
- Started: 2026-11-03 03:33 UTC
- Components: SMS - LATAM, External Connectivity - SMS - LATAM
- Official update: https://stspg.io/81102mgfx98v

## Updates from Sinch

### investigating, 2026-11-03 05:15 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-03 03:36 UTC

We are currently observing delivery issues in Bolivia - Entel. Incident Start Time: 2026-11-03 02:35 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.