# Sinch: Delivery Issue Cambodia - Smart Axiata

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-15 16:41 UTC
- Resolved: 2026-09-16 09:22 UTC (lasted 16 h 41 min)
- Components: SMS - APAC, External Connectivity - SMS - APAC
- Official update: https://stspg.io/5hvkwsyn5sfp

## Updates from Sinch

### resolved, 2026-09-16 09:22 UTC

The incident has been resolved. Incident Start Time: 2026-09-15 16:13 UTC Incident End Time: 2026-09-16 08:35 UTC

### identified, 2026-09-16 07:05 UTC

The issue has been identified and we are working with the operator to fix the issue.

### investigating, 2026-09-16 02:11 UTC

We are continuing to investigate this issue.

### investigating, 2026-09-15 21:08 UTC

We are continuing to investigate this issue.

### investigating, 2026-09-15 17:48 UTC

We are continuing to investigate this issue.

### investigating, 2026-09-15 16:41 UTC

We are currently observing delivery issues in Cambodia - Smart Axiata Incident Start Time: 2026-09-15 16:13 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.