# Sinch: Service Degradation - 10DLC Campaign Provisioning

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-01 16:36 UTC
- Resolved: 2026-10-01 18:51 UTC (lasted 2 h 15 min)
- Components: Numbers Administration, US Campaigns, Dashboard.sinch.com - Numbers Administration, Dashboard.sinch.com - US Campaigns
- Official update: https://stspg.io/t3t27bwp6dxk

## Updates from Sinch

### resolved, 2026-10-01 18:51 UTC

This incident has been resolved. Incident Start Time: 2026-10-01 14:29 UTC Incident End Time: 2026-10-01 18:12 UTC

### investigating, 2026-10-01 16:36 UTC

We are currently experiencing a service degradation affecting 10DLC campaign provisioning. Impact: Clients may experience intermittent issues, including delays or failures, when provisioning 10DLC campaigns. Incident Start Time: 2026-10-01 14:29 UTC We are actively investigating and will provide further updates as more information becomes available. For any inquiries, please contact us at support@sinch.com.