# Sinch: Delivery Issue Mexico - Izzi

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-09-22 03:47 UTC
- Resolved: 2026-09-22 06:03 UTC (lasted 2 h 15 min)
- Components: SMS - LATAM, External Connectivity - SMS - LATAM
- Official update: https://stspg.io/4vbzdvw4mb2d

## Updates from Sinch

### resolved, 2026-09-22 06:03 UTC

This incident has been resolved. Incident Start Time: 2026-09-22 03:05 UTC Incident End Time: 2026-09-22 05:31 UTC

### investigating, 2026-09-22 04:51 UTC

We are continuing to investigate this issue.

### investigating, 2026-09-22 03:47 UTC

We are currently observing delivery issues in Mexico - Izzi Incident Start Time: 2026-09-22 03:05 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.