# Sinch: Delivery Issue France - Orange

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-21 12:15 UTC
- Resolved: 2026-10-21 20:48 UTC (lasted 8 h 33 min)
- Components: SMS - EMEA, External Connectivity - SMS - EMEA
- Official update: https://stspg.io/zj5v0y9q6g9s

## Updates from Sinch

### resolved, 2026-10-21 20:48 UTC

This incident has been resolved. Incident Start Time: 2026-10-21 09:37 UTC Incident End Time: 2026-10-21 19:58 UTC

### investigating, 2026-10-21 18:33 UTC

We are continuing to investigate this issue.

### investigating, 2026-10-21 15:58 UTC

We are continuing to investigate this issue.

### investigating, 2026-10-21 12:15 UTC

We are currently observing delivery issues in France - Orange. Incident Start Time: 2026-10-21 09:37 UTC Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com