# Sinch: Delivery Issue Canada - ICE Wireless

> Sinch reports a major SMS delivery outage in Canada for ICE Wireless. The outage affects Short Code and Toll Free traffic, including external connectivity for both. Sinch is investigating the issue.

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: investigating
- Worst impact: Major outage
- Started: 2026-11-03 07:28 UTC
- Components: SMS - CA - ShortCode, SMS - CA - Toll Free, External Connectivity - SMS - CA - ShortCode, External Connectivity - SMS - CA - Toll Free
- Official update: https://stspg.io/9r8hh64s7r8z

## Updates from Sinch

### investigating, 2026-11-03 07:54 UTC

We are continuing to investigate this issue.

### investigating, 2026-11-03 07:30 UTC

We are continuing to investigate this issue.