# Sinch: Delivery Issue United Kingdom - O2

- Provider: [Sinch](https://outages.cc/sinch.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-22 12:50 UTC
- Resolved: 2026-10-22 15:04 UTC (lasted 2 h 14 min)
- Components: SMS - EMEA, External Connectivity - SMS - EMEA
- Official update: https://stspg.io/kxr1yrmccntj

## Updates from Sinch

### resolved, 2026-10-22 15:04 UTC

This incident has been resolved. Incident Start Time: 2026-10-22 12:28 UTC Incident End Time: 2026-10-22 14:16 UTC

### investigating, 2026-10-22 12:50 UTC

We are currently observing delivery issues in United Kingdom - O2. Incident Start Time: 2026-10-22 12:28 UTC Impact: Failed MT's/Failed MO's/Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com