# Snowflake: INC20000337

> Snowflake reports delays when customers resume or scale up Virtual Warehouses in Azure West US 2 (Washington). Snowpark Container Services in the same region had intermittent delays when customers created or scaled up compute pools. Snowflake resolved the incident, which lasted about 1 hour 24 minutes.

- Provider: [Snowflake](https://outages.cc/snowflake.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-07 02:38 UTC
- Resolved: 2026-11-07 04:44 UTC (lasted 2 h 5 min)
- Components: Virtual Warehouses, Snowpark Container Services, Azure - West US 2 (Washington) - Virtual Warehouses, Azure - West US 2 (Washington) - Snowpark Container Services
- Official update: https://stspg.io/290fxmq7sbz1

## Updates from Snowflake

### resolved, 2026-11-07 04:44 UTC

Current status: Our third-party cloud platform provider resolved the issue, and we've monitored the environment to confirm that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified region may have experienced delays when resuming or scaling up warehouses, and may have experienced intermittent delays when creating or scaling up Snowpark Container Services compute pools. Impact start time: 01:50 UTC November 07, 2026 Impact end time: 03:14 UTC November 07, 2026 Preliminary root cause: Our third-party cloud platform provider experienced an issue that affected resource provisioning. A root cause analysis (RCA) will be conducted and a summary will be made available within 10 business days.

### monitoring, 2026-11-07 03:48 UTC

Current status: We've retained existing virtual warehouse resources in the specified region, and we've observed that service has recovered. We'll continue to monitor the environment, and we're working with our third-party cloud platform provider to identify the source of the issue. Customer experience: Customers hosted in the specified region may have experienced delays when resuming or scaling up warehouses, and may have experienced intermittent delays when creating or scaling up Snowpark Container Services compute pools. Impact start time: 01:50 UTC November 07, 2026 Impact end time: 03:14 UTC November 07, 2026 Preliminary root cause: An issue affected resource provisioning in the specified region.

### investigating, 2026-11-07 02:51 UTC

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified region may experience delays when resuming or scaling up warehouses, and may experience intermittent delays when creating or scaling up Snowpark Container Services compute pools. Workaround: There are currently no available workarounds for this issue.

### investigating, 2026-11-07 02:39 UTC

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified region may experience delays when resuming or scaling up warehouses, and may be unable to create or scale up Snowpark Container Services compute pools. Workaround: There are currently no available workarounds for this issue.