# Speechmatics: RT SaaS USA - SSL connection errors

- Provider: [Speechmatics](https://outages.cc/speechmatics.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-09-10 20:33 UTC
- Resolved: 2026-09-10 22:37 UTC (lasted 2 h 4 min)
- Components: Realtime SaaS - US
- Official update: https://stspg.io/lxv53g0myb3k

## Updates from Speechmatics

### resolved, 2026-09-10 22:37 UTC

This incident has been resolved.

### monitoring, 2026-09-10 22:17 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-09-10 21:33 UTC

We are currently rolling out a fix and expected to complete in less than 30 minutes.

### identified, 2026-09-10 20:33 UTC

We have identified an issue affecting a subset of customers attempting to open RT sessions, resulting in secure connection (SSL/TLS) errors. Our team is actively working on a fix and we will provide a further update as soon as it is deployed.