# Speechmatics: RT SaaS - Users experiencing 4003 errors

- Provider: [Speechmatics](https://outages.cc/speechmatics.md)
- Type: Incident
- State: Resolved
- Worst impact: Major outage
- Started: 2026-09-04 20:52 UTC
- Resolved: 2026-09-04 21:29 UTC (lasted 38 min)
- Components: Realtime SaaS - US, Realtime SaaS - EU
- Official update: https://stspg.io/48m91ly54rxx

## Updates from Speechmatics

### resolved, 2026-09-04 21:29 UTC

This incident has been resolved.

### monitoring, 2026-09-04 20:58 UTC

A fix has been implemented and we are monitoring the results.

### identified, 2026-09-04 20:54 UTC

The issue has been identified and a fix is being implemented.

### investigating, 2026-09-04 20:52 UTC

We’re currently experiencing a partial outage in our RT SaaS region EU and USA and the users experiencing 4003 error. Our team is currently working to restore normal performance levels. We apologise for any inconvenience.