# Squarespace: Acuity Scheduling - Unable to Connect to Meta

- Provider: [Squarespace](https://outages.cc/squarespace.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-08-20 20:12 UTC
- Resolved: 2026-08-21 13:56 UTC (lasted 17 h 43 min)
- Components: Acuity Scheduling
- Official update: https://stspg.io/2k9qclj3z9q3

## Updates from Squarespace

### resolved, 2026-08-21 13:56 UTC

After reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact Support.

### identified, 2026-08-20 23:15 UTC

We are continuing to work on a fix for this issue.

### identified, 2026-08-20 20:12 UTC

We are currently experiencing a service disruption with the integration to Meta Services. Our Engineering team has identified the issue and is working with Meta to resolve it. We will provide an update as soon as possible.