# Stripe: Elevated Interac errors

- Provider: [Stripe](https://outages.cc/stripe.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-13 04:45 UTC
- Resolved: 2026-09-13 15:49 UTC (lasted 11 h 4 min)
- Components: Acquirers and payment methods
- Official update: https://stspg.io/j5s6qs75yrjz

## Updates from Stripe

### resolved, 2026-09-13 15:49 UTC

The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.

### monitoring, 2026-09-13 05:17 UTC

We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.

### investigating, 2026-09-13 04:45 UTC

Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.