# Stripe: Stripe Support Systems issue

- Provider: [Stripe](https://outages.cc/stripe.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-20 07:31 UTC
- Resolved: 2026-09-20 08:10 UTC (lasted 39 min)
- Components: Stripe core components
- Official update: https://stspg.io/h6zj34k6gg57

## Updates from Stripe

### resolved, 2026-09-20 08:10 UTC

The partner issue affecting our support systems has been resolved. Stripe's live support channels have been restored and are operating normally. This issue has been resolved.

### investigating, 2026-09-20 07:31 UTC

We're currently investigating issues with our support systems due to an upstream partner issue, starting 07:10 UTC. We've currently disabled live support channels and are monitoring the affected service provider. We will provide further updates once we have observed recovery.