# Telnyx: Data Connectivity Issues - IMSI1

> Telnyx Wireless SIMs on IMSI1 could not start new data sessions, or lost data service at times. The incident started around 15:45 UTC on November 3, 2026. Telnyx reports that the incident is resolved and that data connectivity is restored. If a device is still affected, toggling airplane mode or rebooting may help it reattach to the network.

- Provider: [Telnyx](https://outages.cc/telnyx.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-11-03 18:18 UTC
- Resolved: 2026-11-03 20:28 UTC (lasted 2 h 9 min)
- Official update: https://status.telnyx.com

## Updates from Telnyx

### resolved, 2026-11-03 20:28 UTC

Data connectivity for Telnyx Wireless SIMs using IMSI1 has been restored, and we are no longer seeing elevated errors. If a device is still impacted, toggling airplane mode or rebooting may help it reattach to the network.

### identified, 2026-11-03 19:06 UTC

Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 15:45 UTC on November 3, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform. The platform has now been stabilised and signalling traffic is gradually being re-introduced to it to restore service.

### monitoring, 2026-11-03 19:00 UTC

Issue was resolved at 18:40 UTC. We're now monitoring.

### identified, 2026-11-03 18:21 UTC

Telnyx Wireless SIMs on IMSI1 may be unable to establish new data sessions or may experience intermittent loss of data service, beginning around 15:45 UTC on November 3, 2026. This is caused by our IMSI1 partner experiencing an outage across their platform. The platform has now been stabilised and signalling traffic is gradually being re-introduced to it to restore service.