# Telnyx: Email API messages rejected with gw_reject// injection_failed

- Provider: [Telnyx](https://outages.cc/telnyx.md)
- Type: Incident
- State: Resolved
- Worst impact: Partial outage
- Started: 2026-10-12 08:31 UTC
- Resolved: 2026-10-12 13:58 UTC (lasted 5 h 27 min)
- Official update: https://status.telnyx.com

## Updates from Telnyx

### resolved, 2026-10-12 13:58 UTC

We have confirmed reports that Email API deliverability has now improved. Email sending through the Telnyx Email API was unavailable during the following periods: - 9th October, approximately 21:10–22:05 UTC. - 10th October at approximately 22:15 UTC until 12th October at 09:25 UTC. A service restart by our engineers stabilised deliverability after 12th October at 09:25 UTC and resolved the issue.

### monitoring, 2026-10-12 09:36 UTC

Email sending through the Telnyx Email API was unavailable during the following periods: • 9th October, approximately 21:10–22:05 UTC. • 10th October at approximately 22:15 UTC until 12th October at 09:25 UTC. New send requests during these periods failed with **_gw_reject// injection_failed_**. Messages already queued before each interruption continued to be sent. Customers can retry messages that failed during the affected periods. Service has been restored following a mitigation. We are monitoring stability and working on a permanent fix.

### investigating, 2026-10-12 08:31 UTC

We are currently investigating this issue.