# Temporal Cloud: Some customers in APSE region may experience incomplete responses from Temporal Cloud metrics (OpenMetrics)

- Provider: [Temporal Cloud](https://outages.cc/temporal.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-09-11 10:10 UTC
- Resolved: 2026-09-11 14:29 UTC (lasted 4 h 19 min)
- Components: Metrics, Global Services - Metrics
- Official update: https://stspg.io/t16b635gfml7

## Updates from Temporal Cloud

### resolved, 2026-09-11 14:29 UTC

This incident has been resolved.

### monitoring, 2026-09-11 13:31 UTC

OpenMetrics incomplete responses have recovered and remain stable. We continue to monitor the situation.

### investigating, 2026-09-11 10:10 UTC

We are currently investigating a degradation in OpenMetrics endpoint causing incomplete responses for customers in APSE region starting 10:10 UTC.