# Temporal Cloud: Self-Signup Onboarding Access Restriction

- Provider: [Temporal Cloud](https://outages.cc/temporal.md)
- Type: Incident
- State: Resolved
- Worst impact: Operational
- Started: 2026-08-21 13:30 UTC
- Resolved: 2026-08-21 13:30 UTC (lasted 1 min)
- Official update: https://stspg.io/l6n306865c0w

## Updates from Temporal Cloud

### resolved, 2026-08-21 13:30 UTC

Self-Signup onboarding was inadvertently restricted after a rollout, preventing users from completing Self-Signup onboarding. The configuration change occurred on August 20 at 21:21 UTC, and the issue was noticed at approximately 12:40 UTC on August 21. The issue was mitigated at 13:01 UTC by correcting the onboarding configuration. The onboarding configuration was corrected, and Self-Signup onboarding functionality has returned to normal.