# Twilio: MMS Delivery Delays and Failures from a Subset of Twilio Short Codes to T-Mobile and Verizon United States

> Twilio MMS delivery delays and failures affect a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. The affected components are MMS Short Code, North America and CARRIER NETWORK - MMS Short Code, North America. Twilio reports the cause is identified and work to resolve the issue is in progress.

- Provider: [Twilio](https://outages.cc/twilio.md)
- Type: Incident
- State: identified
- Worst impact: Degraded performance
- Started: 2026-11-03 14:51 UTC
- Components: MMS Short Code, North America, CARRIER NETWORK - MMS Short Code, North America
- Official update: https://stspg.io/z8ly1knsk2yc

## Updates from Twilio

### identified, 2026-11-03 16:51 UTC

Twilio customers may be experiencing MMS delivery delays and failures from a subset of Twilio Short Codes to T-Mobile and Verizon network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-11-03 15:54 UTC

Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### investigating, 2026-11-03 14:54 UTC

Twilio customers may be experiencing MMS delivery delays and delivery failures from a subset of Twilio Long Codes and Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.