# Twilio: MMS Delivery Failures from a Subset of Twilio Long Codes to GCI United States

> Twilio MMS delivery failures affected a subset of Twilio Long Codes to GCI network subscribers in the United States. The components were MMS Long Code, North America and related carrier and ZIPWHIP messaging services. Twilio reports that the incident is resolved. It lasted about 32 minutes.

- Provider: [Twilio](https://outages.cc/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-11-04 00:27 UTC
- Resolved: 2026-11-04 00:58 UTC (lasted 32 min)
- Components: MMS Long Code, North America, CARRIER NETWORK - MMS Long Code, North America, ZIPWHIP MESSAGING - MMS Long Code, North America
- Official update: https://stspg.io/9zzffnvfw06g

## Updates from Twilio

### investigating, 2026-11-04 01:06 UTC

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

### resolved, 2026-11-04 00:58 UTC

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

### resolved, 2026-11-04 00:58 UTC

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to GCI network subscribers in the United States is operating normally.

### investigating, 2026-11-04 00:30 UTC

Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Long Codes to GCI network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.