# Twilio: SMS Delivery Delays and Failures from Twilio to MTC Namibia

- Provider: [Twilio](https://outages.cc/twilio.md)
- Type: Incident
- State: Resolved
- Worst impact: Degraded performance
- Started: 2026-10-28 11:22 UTC
- Resolved: 2026-10-28 21:50 UTC (lasted 10 h 27 min)
- Components: SMS, Middle East & Africa, CARRIER NETWORK - SMS, Middle East & Africa
- Official update: https://stspg.io/1gvv8zsvgv66

## Updates from Twilio

### resolved, 2026-10-28 21:50 UTC

We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

### identified, 2026-10-28 17:58 UTC

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

### identified, 2026-10-28 15:57 UTC

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

### identified, 2026-10-28 14:56 UTC

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

### investigating, 2026-10-28 14:23 UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

### investigating, 2026-10-28 12:23 UTC

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

### investigating, 2026-10-28 11:22 UTC

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to MTC network subscribers in Namibia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.